"The sauna and pool facilities were amazing after a day of skiing."
Laura from United States
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"The hotel had a beautiful sundeck for enjoying apres ski drinks."
Kristina S from United States
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"Loved having a steam bath in my room! And the views from the balcony were amazing!"
Eric
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Rooms
The Resort Hotel Alex Zermatt offers a range of 84 rooms and suites designed to accommodate 147 guests. These include Classic Single Rooms, Classic Double Rooms, Classic Junior Suites, and Deluxe Suites, catering to various needs and preferences. Each room is equipped with bath/WC, hairdryer, and other amenities to ensure a comfortable stay.
Dining
Culinary experiences at the Resort Hotel Alex Zermatt are led by Chef Frédéric Fischer at the Alex Grill, renowned for its meat and fish specialties. The dining options include the restaurant 'Le Jardin,' offering lunch with a carefully selected menu. Guests can also enjoy selected wines and cocktails at the exclusive Alex Lounge Bar and Smokie's Corner.
Wellness
Guests can relax in the hotel's expansive wellness area featuring a large indoor pool, a sauna landscape, and a variety of massage offerings. The facilities include a Finnish sauna, steam bath, and fitness room equipped with Technogym machines. A wide range of massage and beauty treatments is available for rejuvenation.
Location
Located at the foot of the iconic Matterhorn, Resort Hotel Alex serves as a gateway to Zermatt's outdoor adventures. The hotel is within easy reach of skiing, hiking, and mountain biking experiences in the picturesque Swiss Alps. Proximity to the Gornergrat railway allows for breathtaking views and exploration.
Business
The hotel offers flexible meeting rooms for seminars and corporate events, accommodating up to 150 participants. Equipped with modern audiovisual technology, these rooms cater to various setups for conferences, workshops, and team-building activities. A dedicated team assists in planning and ensuring seamless execution.
Highlights
Location: Gateway to the most beautiful mountain world .
Rooms: 84 rooms with 147 beds .
Dining: Alex Grill & Bodega Bacchus .
Wellness: Fantastic sauna landscape & large indoor pool .
Business: Space for up to 150 people .
“This family-owned Zermatt resort stands out for its quirky style and exceptional wellness facilities, complete with an indoor pool; its central location, near the train station, suits those eager to explore. For cigar and whiskey lovers, the exclusive smoky lounge is a notable perk. I think that its blend of charm and amenities makes it a worthy option in a popular destination.”
James DavidEditor-in-Chief at Toresort
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Select your room type
Resort Hotel Alex Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Junior Suite
2 persons
390 sq. feet
1 King-size bed
Heating
Bathtub
room details
Standard Double Room
2 persons
240 sq. feet
1 King-size bed
Heating
Bathtub
room details
Superior Double Room
2 persons
305 sq. feet
1 King-size bed
Heating
Bathtub
room details
Luxury Suite
2 persons
700 sq. feet
2 Single beds
Shower
Coffee machine
room details
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Facilities
Resort Hotel Alex Zermatt offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.5/10Review score
General
No smoking on site
Internet access
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Tennis court
Badminton
Golf course
Billiard tables
Table tennis
Squash
Sports trainer
Fishing
Guest Parking
Electric kettle
Services
Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Game room
Spa & Leisure
Seasonal indoor pool
Heated swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Room features
Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Resort Hotel Alex Zermatt, dining is a celebration of international flavors and local traditions. With stunning views and uniquely crafted menus, guests can indulge in delightful meals that cater to various dietary preferences while soaking in the inviting ambiance.
Alex Grill
International
Ambiance
A warm and inviting setting perfect for gathering after a day of exploration, with scenic views enhancing the dining experience.
Key Offerings
Enjoy a diverse selection of vegetarian, vegan, gluten-free, and dairy-free options, all masterfully prepared by top chef Frédéric Fischer. Special gourmet set meals and exquisite wines add to the allure.
Reservation
Recommended for larger groups and special requests.
Local history and alpine culture on display. Features exhibits about Zermatt's heritage and the iconic Matterhorn.
Mountaineer's Cemetery
7 minutes' walk
A solemn site honoring climbers. Notable gravestones of famous alpinists decorate this peaceful resting place.
Gorner Gorge
25 minutes' walk
A breathtaking gorge with stunning rock formations. Scenic trails and viewpoints make this a great family outing.
Sunnegga
30 minutes' walk
A scenic mountain paradise with views of the Matterhorn. Offers hiking and biking trails, plus a beautiful lake.
Skiing at Gornergrat
10 minutes' drive
Thrilling slopes for ski enthusiasts of all levels. Reachable with a scenic cogwheel train from Zermatt.
Relaxation at Wellness Spa
7 minutes' walk
Revitalizing spa treatments await at nearby wellness centers. Perfect for families and couples seeking rejuvenation.
Steakhouse 'zur alten Muhle'
2 minutes' walk
Rustic steakhouse with a warm atmosphere. Known for its premium cuts and local Swiss delicacies. Reservations recommended.
Schweizerhof Kitchen
1 minute' walk
Stylish dining with gourmet Swiss cuisine. Signature dishes highlight local ingredients in an elegant setting.
Zermatt Sociable
5 minutes' walk
A lively bar with live music and vibrant atmosphere. Hosts weekly events catering to all ages, ensuring a fun night out.
Indoor Climbing Centre
10 minutes' walk
A family-friendly facility with climbing walls for all skill levels. Great for kids and adults looking for adventure.
Getting around
City Centre
Zermatt4 min
·
1000 ft
Airports
Sion Airport (SIR)116 min
·
47.8
mi
Agno Airport (LUG)243 min
·
100.5
mi
Train
Zermatt railway station3 min
·
700 ft
Train2 min
·
400 ft
Bus
Bus stop18 min
·
7.2
mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in the hotel rooms for free.
Breakfast
At the hotel Resort Alex Zermatt guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Italian
Year renovated:
2012
Number of floors:
5
Number of rooms:
84
Former name
Hotel Alex
Reviews and Ratings
Feedback about Resort Hotel Alex Zermatt from previous guests about their experience
Review score
Based on 82 verified reviews
8.8/10
Great
89%
Recommend
Breakfast
9.0/10
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.5/10
Location
9.5/10
Paid Wi-Fi
9.0/10
Staff
8.9/10
Value for money
8.1/10
Pros
Wonderful time
Special places
Great cocktails
Kind staff
Cons
Poor breakfast
Uncomfortable beds
Guest reviews
based on 797 reviews
4.5/5
based on 188 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Resort Hotel Alex Zermatt
Is it possible to book a rate that includes half board services, such as dinner?
10 March 2024
Yes, half board options are available upon request but need to be booked in advance.
What facilities can guests access in the wellness area, especially during current health protocols?
15 April 2024
Guests have access to the fitness center, tennis courts, squash courts, saunas (limited to four people at a time), the pool, and jacuzzi.
Can you provide information on how to reach Zermatt and the availability of a pool for guests?
22 April 2024
Zermatt is car-free. If arriving by car, park in Täsch and take the train or taxi to Zermatt. The pool is open for hotel guests.
Are hair dryers provided in the hotel rooms?
30 May 2024
Indeed, each room is equipped with a hair dryer for guests' convenience.
Can guests enjoy half-board dining, and what is the cost for this service?
5 June 2024
Half-board service is available at CHF 55 per person for the entire stay, offering a rich dining experience.
Is there an option for laundry services available for guests?
12 June 2024
The hotel does not provide self-service laundry facilities but offers a laundry service, with pricing details available in each room.
Is it possible to have a suite with a connecting room that accommodates additional guests?
18 July 2024
Yes, the hotel offers connecting suites that can accommodate larger parties, but advance requests are recommended.
Can you share the altitude of the hotel and Zermatt for travel planning purposes?
25 July 2024
The hotel is situated at an altitude of 1622 meters above sea level in Zermatt.
What is the distance from the hotel to nearby ski lifts and is there a shuttle service available?
30 August 2024
The hotel is just a two-minute walk to Gornergrat and seven minutes to Sunnegga ski lifts. A bus service is available to the Matterhorn Glacier Paradise.
What dining options do you offer for guests looking for a unique culinary experience?
15 September 2024
Guests can enjoy a culinary journey at the Alex Grill, featuring innovative dishes crafted using fresh, seasonal ingredients from the region.